Terms and Conditions
These Terms and Conditions govern use of the SMG Marketplace website and any related products, services, software, subscription offerings, applications, demonstrations, quotations, custom builds, consultations and digital materials made available by Spy-da Music Group and any associated group company, brand, subsidiary or authorised partner within the SMG ecosystem.
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the website or rely on any information presented on it.
2. Business Information
References to “SMG,” “Spy-da Music Group,” “we,” “our,” or “us” include Spy-da Music Group and, where applicable, any relevant subsidiary, partner brand, service division, affiliate or operating entity involved in providing a product or service.
3. Marketplace Purpose
This marketplace is provided for general commercial information, presentation of offers, lead generation, service discovery, product showcasing and business enquiry purposes. Content may include current offers, planned products, beta systems, private tools, custom development capabilities and conceptual future services.
4. No Automatic Contract Formation
Use of this website, submission of an enquiry, download of information, or viewing of any offer does not create a legally binding supply contract. Any purchase, subscription, development engagement, software licence, support agreement or commercial relationship will only become binding once confirmed in writing by the relevant SMG entity.
5. Eligibility
You confirm that you have authority to act for yourself or your organisation when requesting information, quotations, access, demos, software trials, custom development or service engagement.
6. Products and Services
All products and services are subject to availability, capability review, internal approval, technical scope and pricing confirmation. We may update, suspend, replace, withdraw or alter any offering at any time without notice.
7. Quotes, Scope and Timelines
Any pricing, lead times, implementation periods, launch dates, delivery expectations or roadmap indications shown on the site are illustrative unless expressly confirmed in a signed agreement. Custom build work may require discovery, deposit payment, staged approvals and written scope sign-off.
8. Intellectual Property
All content on this website, including text, branding, layout, graphics, logos, code concepts, marketplace structure, service names, platform naming, downloadable materials and original business methods, is owned by or licensed to the relevant SMG entity unless otherwise stated. No part may be copied, republished, exploited, scraped, resold or adapted without prior written permission.
9. Client Materials
If you submit materials, ideas, media, audio, briefs, data, documents or credentials to us, you confirm that you have the necessary rights and permissions to do so. You remain responsible for the legality, accuracy and authority behind all submitted materials.
10. Acceptable Use
- You must not misuse the website, interfere with its operation, probe security, attempt unauthorised access, upload malicious material, or use the site for unlawful, abusive or fraudulent purposes.
- You must not falsely represent your identity, purchasing authority, business position or rights ownership.
- You must not reproduce or mirror the marketplace or its commercial content for competing use.
11. Accounts and Restricted Access
Where private access, demos, portals, dashboards or restricted systems are provided, you are responsible for safeguarding login credentials and for all activity carried out under your account unless caused by our own negligence.
12. Payments and Subscriptions
Where a product or service is subscription-based, usage-based or milestone-based, full commercial terms, fees, billing periods, renewal rules, support levels, cancellation terms and payment obligations will be set out in the relevant order form, service agreement, licence agreement or statement of work.
13. No Guarantee of Business Results
Unless explicitly stated in a signed agreement, we do not guarantee revenue, platform growth, audience growth, engagement performance, security invulnerability, compatibility with all third-party systems, or uninterrupted availability.
14. Third-Party Services
Our offerings may involve or interface with third-party providers, gateways, APIs, hosting companies, communication services, payment processors, analytics tools, app stores or external platforms. We are not responsible for third-party outages, policy changes, data restrictions or external service failures outside our reasonable control.
15. Confidentiality
Confidential discussions, quotations, commercial proposals, access credentials, private demos, technical documents, proprietary methods and non-public service information must be treated as confidential unless clearly released for public use.
16. Suspension and Removal
We may suspend, restrict or terminate access to the site, a service, a quotation process or a private portal where we reasonably believe there has been misuse, unauthorised access, abusive behaviour, non-payment, infringement, unlawful conduct or reputational risk.
17. Limitation of Liability
To the fullest extent permitted by law, SMG shall not be liable for indirect, consequential, special or incidental losses, including lost revenue, lost data, lost opportunity, business interruption, reputational loss or expected savings, arising from use of the website or reliance on its content. Our total liability relating to any website use shall be limited to the amount, if any, paid directly by you to access the relevant service page or material giving rise to the claim, unless otherwise required by law or stated in a signed contract.
18. Indemnity
You agree to indemnify and hold harmless SMG and its officers, staff, contractors, group companies and authorised partners against claims, liabilities, costs and losses arising from your misuse of the site, breach of these terms or infringement of third-party rights through materials or instructions you provide.
19. Consumer and Business Rights
Nothing in these Terms and Conditions excludes any rights that cannot lawfully be excluded under applicable law. Where you engage with us as a business customer, business-to-business commercial norms may apply.
20. Governing Law
Unless otherwise stated in a signed agreement for a particular service, these Terms and Conditions are governed by the laws of England and Wales, and the courts of England and Wales shall have jurisdiction, subject to any mandatory law applying in your jurisdiction.
21. Changes to Terms
We may amend these Terms and Conditions from time to time. Continued use of the website after changes are published constitutes acceptance of the revised version.
Privacy Policy
This Privacy Policy explains how SMG Marketplace may collect, use, store and protect personal information submitted through the website.
1. Information We May Collect
- Name, business name, phone number, email address and role
- Enquiry details, project briefs, uploaded documents and correspondence
- Technical data such as browser type, device information, pages visited and approximate usage analytics
- Account, login or portal information where restricted services are provided
2. How We Use Information
- To respond to enquiries and provide requested information
- To prepare quotations, proposals, scopes or demonstrations
- To provide support, onboarding, service access and account administration
- To improve our website, offerings, workflows and security processes
- To comply with legal, regulatory, accounting and record-keeping obligations
3. Lawful Basis
Where applicable, we process personal data on the basis of consent, legitimate interests, performance of a contract, pre-contractual steps at your request, or compliance with legal obligations.
4. Data Sharing
We may share information internally within the SMG group and, where reasonably necessary, with trusted service providers, contractors, advisers, infrastructure partners, payment providers, hosting services or legal and compliance advisers. We do not sell your personal data.
5. Data Retention
We keep data only for as long as reasonably necessary for the purpose it was collected, including follow-up communications, proposal preparation, account servicing, dispute resolution, internal auditing and legal compliance.
6. Security
We take reasonable technical and organisational measures to protect personal data. However, no internet transmission or storage environment can be guaranteed to be completely secure.
7. Cookies and Analytics
This website may use cookies or similar technologies for website functionality, traffic analysis, performance monitoring and user experience improvements. A separate cookie notice or consent mechanism may be added where required.
8. International Processing
Where data is processed outside your country, we will take steps intended to ensure appropriate safeguards are in place where legally required.
9. Your Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection or portability of your personal data, and to withdraw consent where consent is the basis for processing.
10. Contact for Privacy Matters
You should replace the contact section on this live page with your designated privacy and data protection contact email and business correspondence address.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal obligations, technology, business operations or website features.
